This is the privacy statement for NorthAble Matapuna Hauora (the Business)
It describes the collection, use, disclosure, sharing, and the protection of personal information of individuals to meet requirements of the: Privacy Act 2020 and Health Information Privacy Code 2020.
Personal information is information about an identifiable individual (a natural person). This policy does not limit or exclude your rights under the Act. If the individual wants further information on the Act, see www.privacy.org.nz.
The individual can browse and access information within our website without providing personal information.
The Business collects personal information about individuals from the following:
The Business will use the individual personal information:
The Business may disclose the individual’s personal information to:
The Business sometimes needs to share information with people or organisations outside the Business.
The Business will take reasonable steps to protect personal information from loss, unauthorised activity, or other misuse.
This means that the Business will only share information when:
The individual has the right to request access to or correct personal and health information held by the Business.
Contact northable@ northable.org.nz to request or correct personal and health information.
Request information under the Privacy Act 2020. The Business will need evidence to confirm the individuals to whom the personal information relates.
The Business will follow the processes outlined in the Privacy Act 2020 to manage and respond to your requests.
The Business takes reasonable efforts to ensure that the personal information collected, used, or disclosed is accurate. We take reasonable efforts to ensure the records are updated whenever the individual provides information, directly or indirectly.
The individual needs to let the Business know of any change in circumstances.
The Business will keep personal information for as long as necessary to achieve the purpose for which the Business collects it.
The Business will keep the information only where necessary to provide those services.
The Business may keep information after this period but only where required to meet the Business’s legal or regulatory obligations. The time the Business keeps information for these purposes will vary depending on the obligations of the Business.
The Business collects statistical information about the individual’s visits to the websites. The website uses cookies to monitor website usage. A cookie is a piece of code that creates a file on the individual’s computer or device to track the pages that they visit. The cookies do not collect personal information. The individual may disable cookies by changing the settings on the browser, although this may mean that they cannot use all the website’s features.
While the Business takes reasonable steps to maintain secure internet connections, if the individual provides us with personal information over the internet, providing that information is at the individual’s own risk.
The Business uses Google Universal Analytics to collect and analyse details about using other Business websites. No effort is made to identify individuals.
The information Google Analytics collects includes:
Google Analytics can opt out of collecting information by disabling cookies in the browser. Or by installing Google Analytics Opt-out Browser Add-on Download Page. Read Google Analytics Safeguarding your data - Analytics Help (google.com) for more details.
The Business websites use third-party cookies from Google Analytics, which gives the Business insight into behaviour information relating to visitor age, gender, and interests on an anonymous and aggregate level. This helps the Business understand browsing behaviour to give the individual a better experience whilst visiting the websites.
The website places a cookie on the hard drive of the device. A “cookie” is a file that tracks and targets the interests of the website users; when an individual visits the website, cookies are used to analyse the website’s use and potentially suggest adverts.
The information they collect and share with third parties through cookies is aggregated and, therefore, anonymous (it does not include personal information which can identify the individual). The information may be used to serve adverts about our services or products when visiting the websites and third-party websites.
Access information about Google’s Privacy Policy here:
The recommendation is that users enable cookies on their browsers to enjoy all the website features. The decision is the individual. Most browsers allow individuals to control the management of cookies, which will differ depending on each user’s device.
Most browsers have a feature that allows you to turn off the saving of cookies. Turning off cookies will not affect the ability to use this site.
As described, the Business can use personal information to provide targeted advertisements or marketing communications the Business believes may be of interest to individuals. For more information about how targeted advertising works, visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by using the links below:
The Business websites have links to external websites. Once navigated to another website, you are subject to the privacy and security policies of the new site. The fact that this website provides links to other websites does not imply that Business approves or endorses any information on those other websites or any views expressed.
As New Zealand residents, individuals have the right to access the personal information the Business holds about individuals and to ask that their personal information be corrected, updated, or deleted. Business information is below for the individual to contact the Business.
This privacy statement is updated when required to reflect, for example, changes to the Business practices or for other operational, legal or regulatory reasons. We will notify site users of any changes to the Privacy Statement via this website.
Subscribing to the newsletter, the Business will only use the personal information for managing the subscription and assessing newsletter effectiveness. Newsletters can be unsubscribed from any newsletter.
If there are any questions or feedback about information held by the Business or concerns about how information has been handled, email the Privacy Officer at northable@ northable.org.nz, contact 0508 637 200, or post a letter to NorthAble Matapuna Hauora, PO Box 880 0140, Whangārei, or face to face in the office at 40/42 John Street, Whangārei, 0110.
Anyone can make a complaint, including support persons, family and whānau. Complaints can be made on the website www.northable.org.nz or by email at northable@ northable.org.nz, or contact 0508 637 200, or by post to NorthAble Matapuna Hauora, PO Box 880, Whangārei. Complaints can be made face to face in the office at 40/42 John Street, Whangārei, 0110.
If the individual is not satisfied with the Business response to the privacy complaint, the individual can contact the Privacy Commissioner: by phone at 0800 803 909, through the Office of the Privacy Commissioner | Home, by post Officer of the Privacy Commissioner, PO Box 10094 The Terrace Wellington 6143.